FAQs

Frequently Asked Questions (FAQ)

At Willow, we understand that purchasing new or replacement uPVC double glazed windows, uPVC doors or installing a conservatory or orangery can be a quite a significant investment that requires careful deliberation. Because we believe that it’s important to look out for our customers and to ensure that they have all the necessary information available to make an informed purchase, we’ve compiled a list of frequently asked questions about our range of products.

Here you can find an answer to any query you may have about our range of uPVC double glazed windows, uPVC doors, conservatories and orangeries. So if you’re thinking about investing in any of our products, but perhaps have one or two niggling doubts that need addressing, you can be absolutely sure that you have enough information available to know that you’re making the right decision.

Window FAQs


What are Signature windows?

What are the benefits of installing Signature windows?

Why use uPVC frames for Signature Windows?

Are Signature uPVC windows only available in white?

Can I have styled Glass in my Signature uPVC windows?

Are there any special regulations required to install Signature windows?

What guarantee do I receive with my new windows?

How long will it take to install my new windows?

Conservatory FAQs


What is a Signature Conservatory?

What are the benefits of installing a Signature conservatory?

What are Signature conservatories made from?

Are uPVC conservatories only available in white?

What guarantee will I receive with my conservatory?

How long will it take to install my conservatory or orangery?

Are there any special regulatory requirements regarding my new conservatory?

How long does a Signature conservatory last for?

Door FAQs


What are Signature Doors?

What benefits are there from installing Signature Doors?

What are Signature Doors made from?

Are uPVC and Composite Doors only available in white?

Can I have styled Glass in my Signature doors?

Are there any special regulations needed for Signature doors?

How long will it take to install my new doors?

Will you dispose of my old doors for me?


If you require any further technical assistance in regards to your requirements or just have a question, please contact our sales team on: 01245 363060 or by using our customised web enquiry form.